The Sales Process

"Jacobs & Lowe prides itself on ensuring that service, advice & assistance is unsolicited and consistent"

PREPARATION
“By failing to prepare, you are preparing to fail”. Jacobs & Lowe certainly heeds the words of Benjamin Franklin by ensuring from the moment we are chosen as your preferred agent nothing is left to chance. A successful sales campaign can be largely attributed to the work that is undertaken before your property has its first inspection and this includes the input of our own marketing specialists and the creative partners we use to style, landscape, photograph and describe your property. Bespoke options are provided for all budgets with an emphasis on digital marketing, but not at the expense of the ‘tried and true’ methods. Expect to be given the opportunity to involve yourself in the creative process if you choose, but trust in the fact that our agents are skilled and experienced in making the right choices for you.


INSPECTIONS
Inspections are designed to focus the attention of the buying public on your home in an organised manner that caters for the needs of your property and also the demands of your lifestyle. Whether we suggest you employ Open homes or private inspections, the aim is to showcase your property to the market in a manner that creates urgency amongst your potential buyers. We are conscious of your security needs and buyers are required to provide full name and phone number as a minimum, plus photo ID on request. Feedback is sought and conveyed to you both verbally and via written reports.


FOLLOW-UP
Post inspection feedback is sought from all attendees and is recorded against your property so as to provide invaluable information once it becomes time to consider offers. Feedback, both positive and negative, allows informed decisions to be made. Our CRM partner REX SOFTWARE provides us with the ideal platform to database all our activities and respond to buyers in an immediate fashion via SMS and email about price variations and inspection details.


NEGOTIATION
With an average in excess of 20 years industry experience for each member of the sales team, rest assured you are in safe hands. The art of negotiation is a skill that takes time to develop and fine tune and our staff have dedicated themselves to excelling at this. The cornerstone of the process is to deal respectfully and honestly with buyers. We must earn their trust and ensure that they respect the fact that we represent you, the Vendor. Cajoling every last dollar from your buyer pool is the aim, whilst at the same time also aiming to create a ‘win-win’ outcome that is favorable to all.


AFTER SALE SERVICE
True customer service continues well after the transaction has taken place and Jacobs & Lowe prides itself on ensuring that service, advice & assistance is unsolicited and consistent until well after your property has settled. This may include referrals to other agents if you are buying outside the area, property research, removals assistance or arranging storage units. Think of us as your local real estate concierge.

Sales/Market Appraisal
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